Support

Stuck? Write to a human.

SpaceNamer is made by one developer, and that is who answers your email. Most questions are already answered below.

Email support


Replies within 24 hours on working days.

Refunds

30 days, no questions asked. Email the address above with your license key and the money goes back.

Your license

Lost your key, or moving Macs? Open License… in the app.

Before you write

Including these three things usually turns two emails into one:

  • Your SpaceNamer version — it is at the bottom of the menu.
  • Your macOS version — Apple menu → About This Mac.
  • What you expected to happen, and what happened instead.

Troubleshooting

Clicking a desktop in the menu does nothing

SpaceNamer learns where a desktop is the first time you visit it after launching. Until then it is listed but cannot be clicked. Swipe across your desktops once — or press Control with the left and right arrow keys — and they all become clickable.

Mission Control looks wrong, or windows seem detached from their desktops

This is a macOS state problem rather than a SpaceNamer one, and logging out and back in rebuilds it. If it persists after that, restart the Mac and let us know.

My names are missing on my second Mac

Names are stored on each Mac separately, because macOS identifies desktops differently on different machines. There is no sync, by design — nothing about your desktops leaves your computer. Name them again on the second Mac and they will stay.

The menu bar shows a name I did not set

Names follow the desktop itself, not its position. If Mission Control has reordered your desktops, the names travelled with them — which is usually what you want. Open Rename Spaces… to see the current order.

My license key is not accepted

Check for a stray space at the start or end of the key, and that all three seats are not already in use. Remove the license from a Mac you no longer use — License… in the menu — to free a seat, then try again. Still stuck? Email the key and we will sort it out.

Questions

Does it rename desktops inside Mission Control?

No. macOS does not let any app change those labels without disabling system protections, and we will not ask you to do that. Your names appear in the menu bar and in SpaceNamer’s own menu, which is where you look anyway.

What permissions does it need?

None. It never asks for Accessibility or Screen Recording, and it does not touch System Integrity Protection.

Will it survive the next macOS update?

It reads desktop information the same way macOS does and switches desktops through public window focus, so there is far less to break than in tools that fake keystrokes. Each new macOS release is tested the week it ships and the result is published on the compatibility page.

How many Macs can I use it on?

Three. Moving to a new Mac? Remove the license on the old one from the License window, or free a seat from the customer portal.

Do my names survive a restart, or reordering desktops?

Yes. Names are tied to each desktop itself rather than its position, so they follow the desktop when Mission Control reorders it and after a restart.

Does it work with multiple monitors?

Yes. The menu shows one list per display, with a checkmark on each display’s active desktop.

Intel Macs?

No. SpaceNamer runs on Apple silicon Macs with macOS Ventura or later. See the compatibility page.

Can I turn off the switching animation?

Not today. SpaceNamer uses macOS’s own switch, animation included.

Is it notarized? What happens when I download it?

Yes, it is signed and notarized by Apple. Unzip it, move it to Applications and open it — no warnings and no right-click tricks.

Stop guessing which desktop you’re on.

One purchase, three Macs, no permissions, 30 days to change your mind.